Ontop Referral Programs

General Terms and Conditions - Client Referral Program

Last updated: April 16, 2024

These General Terms and Conditions  (these “Terms” or “T&Cs”) are applicable to all persons or companies who adhere to our Client Referral Program (the “Program” or “Client Referral Program”). 

🧐 PLEASE READ THESE TERMS CAREFULLY BEFORE ADHERING TO OUR CLIENT REFERRAL PROGRAM. THESE TERMS ARE NON-NEGOTIABLE.

You will be informed if these Terms are updated pursuant to Section 7.1 - Changes.

1. Let’s Begin! Overview of the Ontop Client Referral Program 🪂

The Ontop Platform empowers businesses to contract, onboard, make payments to and/or manage its relationships with local and international workers. The Referral Program aims to allow individuals or Client representatives to refer Ontop Services and its Platform to new potential customers, in exchange for commissions.

2. Who or What is That? 🙋

🏢 “Client” means any individual or legal entity that engages Ontop to contract, onboard, make payments to and/or manage its relationships with Workers.

🫰 “Commission” is any form of payment in the form of cash or cash-equivalents paid out to Participants or their Client companies for successful customer referrals.

🔛🔝 “Ontop”, “us”, “our” and “we” means Ontop Holdings Inc., a US corporation organized under the laws of the State of Delaware, as well as its affiliates and/or subsidiaries, collectively the “Ontop Group”.

👉 “Participant(s)” or “you” are individuals, whether members of the general public, Workers or Client representatives, as applicable, who participate in the Client Referral Program in order to refer Ontop Services and its Platform to potential customers, in exchange for commissions in the form of cash, cash equivalents or credit for future Ontop Services.

Any capitalized terms used that are not defined in these Terms will have the meaning ascribed to them in the B2B General Terms and Conditions.

3. Participating in the Client Referral Program 🎟️

3.1 Types of Participants. You can participate in this Program as one of the following Participants:

a. Worker Participant: As a Worker Participant, you are a Worker who seeks to receive a commission for the indirect referral of leads by sharing Ontop Marketing Content (as defined below).

b. B2C Participant: As a B2C Participant, you are an individual who seeks to receive a commission for the direct referral of leads or the successful conversion of potential customers as Clients.

c. B2B Participant: As a B2B Participant, you are a representative of an existing Ontop Client company who wishes to refer new potential customers to us in exchange for credit to your Client Account.

3.2 Types of Referrals. Under this Program, there are 2 main forms of referral: (i) Ontop Marketing Content engagement; or (ii) direct customer referral.

3.2.1 Ontop Marketing Content Engagement. A Worker Participant may receive an invitation to participate in this Program as a Worker affiliate (“Worker Affiliate”). You will need to fill out a form to apply to participate in this Program. Once accepted, you will receive a content batch with our videos, assets, articles, blogs, images, etc. (“Ontop Marketing Content'') to post on your social media account(s) or to share anywhere you consider necessary. You will also receive a unique URL affiliate link from Ontop which you will be able to share with prospective leads to fill out a form to make direct customer referrals to us (“Affiliate Link”). Through your Affiliate Link, potential B2C Participants will be able to make direct customer referrals to us. 

3.2.2 Direct Customer Referral. B2C and B2B Participants may receive an invitation to participate in this Program and will be able to make direct customer referrals to us by providing necessary contact information for prospective Ontop Clients (“Direct Customer Referral”). B2C and B2B Participants can apply to participate in this Program to make direct customer referrals by filling out a form available at the invitation mentioned in this Section and refer potential Clients to Ontop.

3.3 Client Discounts. We may offer potential Clients discounts for Ontop Services, which will be made at our sole discretion. If expressly stipulated in the offer via IM, social media, email or landing page to you, we may offer a precise percentage of discount, subject to the conditions of the offer and these Terms.

3.4 Referral Verification. We reserve the right to assess the referrals that you make to us, and we have the sole discretion to accept or decline any given referral, for any reason. The existence of a referral made by you does not guarantee that we will pursue such referral as a Client.

4. Commissions for Client Referrals 🫰

4.1 Ontop Marketing Content Engagement Commission. In exchange for the successful completion of the referral form through the Affiliate link by a Qualified Referral (as defined below), we will make a once-off cash payment to the Worker Affiliate per Qualified Referral (“Ontop Marketing Content Engagement Commission”). The respective amounts in cash or cash-equivalents for the Ontop Marketing Content Engagement Commissions will be stated in the specific offer made to the Participant by us. A “Qualified Referral” is an individual who represents a potential Ontop Client and meets the following requirements: (i) provides us with a corporate email address; (ii) works or provides services to a company with international workers; (iii) this company fits our ICP (Ideal Customer Profile) criteria. For the avoidance of doubt, you will be entitled to the Commission only if the individual who fills out the form at the Affiliate Link is a Qualified Referral, whose assessment is at our sole discretion, as per Section 3.4 above.

4.2 Client Conversion Commission. In exchange for the successful referral of direct customers as paying Ontop Clients, we will make a two-stages payment per referred Client to B2C or B2B Participants (“Client Conversion Commission”). The respective amounts in cash or cash-equivalents for the Client Conversion Commissions will be stated in the specific offer made to the Participant by us. In any case, the Client Conversion Commission amount will be equal to 75% of the referred Client’s Monthly Recurring Revenue (“MRR”), up to the maximum amount of one thousand dollars (US 1,000). The referred Client MRR will be calculated once the referred Client completes three (3) months with at least one (1) active Contractor onboarded. For the avoidance of doubt, you will be entitled to the Commission once a Client has created an Ontop Account, onboarded at least one (1) Contractor, has remained at least one (1) Contractor active on the Ontop Platform for at least four (4) months, and made the first payment to said Contractor.

4.2.1 In order to be eligible for Client Conversion Commissions, Client referrals must be new Clients and cannot be former Clients or potential Clients that have participated in Ontop demos in the past.

4.3 Commissions will be paid out to Worker Participants within thirty (30) calendar days of the event that confirms eligibility to receive the Commission, by means of credit to your Ontop Card balance (if the Participant has an Ontop Account) or by means of other cash-equivalents (such as gift cards, among others). Commissions will be paid out to B2B and B2C Participants by means of credit to the respective Client Account or other cash-equivalents (such as gift cards, among others), respectively, and according to the following scheme: (i) seventy per cent (75%) of the Commission will only be paid if the referred Client completes three (3) months with at least one (1) active Contractor onboarded and; (ii) twenty five per cent (25%) of the Commission will only be paid when the referred Client completes four (4) months with at least one (1) active Contractor onboarded.  

4.4 We reserve the right to modify the terms and conditions of this Program at any time and for any reason.

5. Other Terms Applicable to the Client Referral Program 📄

5.1 💻 B2B General Terms and Conditions. The B2B General Terms and Conditions govern Ontop Services to its Clients in general (“B2B T&Cs”). Any definitions that are not defined by these Terms will have the meanings ascribed to them in the B2B T&Cs.

5.2 🔐 Privacy Policy. The Ontop Privacy Policy provides information on how Ontop collects, processes, uses, retains and discloses personal data and/or other information that it receives from Participants that sign up for this Client Referral Program. Participants acknowledge and understand that Ontop may collect, process, use, retain and disclose User personal data and/or other information pursuant to Ontop’s Privacy Policy, as updated from time to time.

5.3 🧺 AML Policy. Your access to the Client Referral Program is also subject to our Anti-Money Laundering Policy.

6. Term and Termination ⏳✂️

Subject to this Section, these Terms will remain in full force and effect while you are affiliated with the Program. Even after your rights under these Terms are terminated, any of the provisions hereunder which by their nature are meant to survive expiration or early termination of these Terms for any reason will remain in effect.

7. General 🪖

7.1 🔀Changes. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an email to the last email address you provided to us (if any), and/or by prominently posting notice of the changes on our website. You are responsible for providing us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective immediately. Continued participation in the Program following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

7.2 ⚖️ Governing Law. These Terms and Conditions will be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Each party irrevocably agrees that the state and federal courts in Miami-Dade County, Florida will have jurisdiction to settle any such dispute or claim.

7.3 Electronic Communications. The communications between you and Ontop use electronic means, whether you use our Website or send us emails. For contractual purposes, you (a) consent to receive communications from us in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy as if it were a hardcopy. The foregoing does not affect your non-waivable rights.

7.4 Entire Terms. These Terms constitute the entire agreement between you and us regarding the Program. Our failure to exercise or enforce any right or provision of these Terms shall not be constituted as a waiver of such right or provision. The section titles used in these Terms are for convenience only and have no legal or binding effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Ontop is that of an independent contractor, and neither party is an agent or partner of the other. These Terms and your rights and obligations hereunder may not be assigned, subcontracted, delegated or otherwise transferred by you without Ontop’s prior written consent, and any attempted assignment, subcontracting, delegation or transfer in violation of the foregoing will be null and void. Ontop may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.

7.5 📥 Contact Information:

Mailing Address: 251 Little Falls Drive, Wilmington, New Castle County,  Delaware, 19808

Support: acquisition@getontop.com