Sales Operations Analyst

What you’ll do

Act as Salesforce System Administrator for the Sales and Customer Success organizations
Own user management, permissions, profiles, roles, and security
Maintain and evolve Salesforce configuration including objects, fields, page layouts, record types, validation rules, and automations (Flows)
Build, maintain, and optimize Salesforce reports and dashboards used by Sales leadership
Ensure high standards of data integrity, cleanliness, and consistency across the CRM
Troubleshoot Salesforce issues quickly and independently, acting as the first line of support for the business
Serve as the internal Salesforce owner through an upcoming Salesforce instance transition, partnering closely with external Salesforce consultants
Document current-state processes, objects, automations, and reporting logic to support the transition
Support user acceptance testing, data validation, and post-launch stabilization
Fully own Salesforce post-launch once the partner engagement concludes

Administer and support sales tools (e.g. prospecting tools, sequencing, enrichment, contract tools)
Own integrations, workflows, and basic automation logic
Be the first line of support for Sales and CS reps

What we’re looking for

3+ years hands-on Salesforce administration experience
Strong experience with:
- Salesforce Sales Cloud
- Flows and basic automation
- Reports and dashboards
- Data imports, exports, and hygiene
Experience supporting a B2B sales + customer success teams
Comfortable working with external Salesforce partners or consultants
Highly autonomous and execution-oriented

What we offer

Fully remote culture: Work from anywhere in the world. 🌍
Competitive compensation: Aligned with your experience, cost of living and market. 💸
Global payment flexibility: We support payouts in multiple currencies so you can get paid wherever you are. 💳
Access to coworking spaces worldwide: Connect, collaborate, or work in inspiring environments anytime. 🏢
Freedom & Results culture: Autonomy, ownership, trust, and clear outcomes. 🎯
Unlimited PTO: With a mandatory minimum to help you truly disconnect. 🏝️
Quarterly recognition programs: Including our Workation for Pinnacle Award winners. 🏆
Learning & development opportunities: Exposure to cutting-edge AI tools. 🤖
Work-life flexibility: With async collaboration and a global distributed team. ⏱️

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