“Ontop Card - CSAT Survery: Card Feedback”

Ontop Card - CSAT Survey: Card Feedback - Campaign Terms and Conditions

Last updated: April 5, 2024

Campaign Begins: Saturday, April 6, 2024, 12:00 pm (GMT-5)

Campaign Ends: Sunday, December 1, 2024, 8:39 pm (GMT-5)

These terms and conditions (these “Terms”) regulate the “Ontop Card - CSAT Survey: Card Feedback” campaign (this “Campaign”). Through the Campaign, selected Ontop card holders that fill out an Ontop survey may be eligible to receive a bonus to their Ontop Card balance.


1.1 Campaign Period” means the period between Saturday, April 6, 2024, 12:00 pm (GMT-5) and Sunday, December 1, 2024, 8:39 pm (GMT-5).

1.2 Ontop Card” means a digital prepaid card that Workers can acquire through the Ontop Platform and top up by using their Ontop Worker Wallet balance.

1.3 Ontop Worker Wallet” or “Worker Wallet” means the electronic or digital wallet account available to Workers from within the Ontop Platform that allows you to receive compensation payments from Clients and make electronic transactions to your own personal account(s) or to third-party accounts.


2.1 To qualify as a participant in this Campaign (“Participant”), you must:

a. receive an email communication from Ontop confirming your participation in this Campaign;

b. Fill out the survey attached through the email referred to in Section 2.1(a) above within the Campaign Period;

c. currently reside in Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Panama, Paraguay, Peru, or Uruguay; and

d. have an active Ontop Card.

2.2 Participants in this Campaign may be eligible to receive a $5 USD Ontop Card bonus (the “Card Bonus”).

2.3 The Card Bonus will be credited to the Ontop Card balance within thirty (30) days of the end of the Campaign Period. The Card Bonus is personal and non-transferable. Please, bear in mind that the Card Bonus might be considered a gift in your country of tax residency and, therefore, may be subject to tax payments or declarations. You are solely responsible for any federal, state, and local taxes and any other fees, charges, or expenses associated with the Card Bonus.


3.1 The Campaign will be valid throughout the Campaign Period. 

3.2 Ontop reserves the right to (a) cancel, suspend, and/or modify the Campaign and (b) to block a Participant’s account at any time if it is determined that fraud or unlawful action is taking place in order to win the Card Bonus.

3.3 Ontop reserves the right to modify the conditions of eligibility for this Campaign and/or to cancel the Campaign, at any time and at its sole discretion.

3.4 Please refer to our B2C General Terms and Conditions and Privacy Policy, as well as the Ontop Card Terms of Service (collectively the “Ontop Platform Terms”), which will govern any matters not explicitly covered by these Terms. Any capitalized terms not defined in these Terms will have the meaning ascribed to them within the Ontop Platform Terms.

3.5 As per Section 16 of the Ontop Card Terms of Service: (i) these Terms will be governed by and construed in accordance with the law of the State of Delaware; and (ii) any dispute in connection with these Terms that cannot be resolved amicably will be resolved by binding arbitration on an individual basis.

3.6 By participating in the Campaign, you acknowledge and agree that the Company may collect, store, and use any personal information you provide in accordance with our Privacy Policy.