Terms of Service - Payroll Account

Last updated: June 04, 2026

πŸ›£οΈ Giving you the freedom to hold your money in a global wallet in US dollars requires some ground rules to ensure that we are Ontop of the important details. We are committed to making your path as simple and transparent as possible.

These Ontop Payroll Account Terms of Service (β€œPayroll Account T&Cs” or β€œTerms”) form the basis of the legally binding contract between you and us in relation to your use of the Ontop Payroll Account.

🧐 PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE ONTOP PAYROLL ACCOUNT. THESE TERMS ARE NON-NEGOTIABLE.

YOU ACCEPT AND AGREE TO THESE TERMS BY DOING ANY OF THE FOLLOWING:

  • Clicking β€œAccept” and/or β€œConfirm” (or a similar confirmation button);
  • Signing a contract through the Ontop Platform;
  • Using the Platform or any related services in any way.

IF YOU ARE ACTING ON BEHALF OF A COMPANY OR ANOTHER LEGAL ENTITY, YOU CONFIRM THAT YOU ARE AUTHORIZED TO BIND THAT ENTITY TO THESE TERMS. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE PLATFORM, OR ANY OF OUR SERVICES.

The payroll account services (β€œServices”) may not be accessed for purposes of monitoring their availability, performance, or functionality, or for any other benchmarking or competitive purposes. Ontop’s competitors are prohibited from accessing the Services, except with Ontop’s prior written consent.

These Terms apply from the date you accept them (the β€œEffective Date”) and continue until terminated as set forth herein.

PURSUANT TO SECTION 9.11.1 of REMOTE WORKER T&Cs, EACH PARTY WAIVES ITS RIGHT TO A TRIAL BY JURY TO THE FULLEST EXTENT PERMITTED BY LAW. THIS WAIVER SHALL NOT PREVENT EITHER PARTY FROM SEEKING PRELIMINARY OR INJUNCTIVE RELIEF IN A COURT OF COMPETENT JURISDICTION, WHERE APPROPRIATE.

We have given a summary of each section to give you a clear overview of what that section contains. These summaries are just for reference and do not form a part of these Terms.

Certain words have specific meanings, which are all set out in the Key Definitions section, below. We have included the meanings of certain words in some sections where it is important to do so.

1. Let’s Begin! Overview of the Payroll Account

Summary: These Payroll Account Terms work together with the Remote Worker T&Cs and include rules from our Privacy Policy, Acceptable Use Policy, AML Screening/BSA Policy, and others. Your data may be used for fraud prevention. The Payroll Account is operated by Ontop and its partners, not a bank, and services may involve regulated institutions.

1.1 Other Terms Applicable to the Payroll Account πŸ“„

1.1.1 Remote Worker T&Cs.

These Terms are incorporated by reference in our Remote Worker General Terms and Conditions (β€œRemote Worker T&Cs”). Any matter not governed and/or regulated under these Terms will be subject to the Remote Worker T&Cs. In the event of any conflict or discrepancy between these Terms and the Remote Worker T&Cs, these Terms will prevail.

1.1.2. πŸ” Privacy Policy.

Pursuant to Section 6 of the Remote Worker T&Cs, the Ontop Privacy Policy (β€œPrivacy Policy”) your use of the Payroll Account involves the collection and processing of certain personal data, including transaction details, device information, and identity-related data, for purposes such as fraud prevention, regulatory compliance, and service delivery. This processing is carried out in accordance with our Privacy Policy, which is incorporated by reference and applies in full to the Payroll Account Services. By using the Payroll Account, you acknowledge and consent to this data processing as permitted under applicable data protection laws.

1.1.2.1 Data Processing in the Context of Fraud Prevention. For all instances of Payroll Account transactions, including but not limited to personal bank account number, transaction date and time, routing number, crypto wallet address, transaction amount, Merchant information (name, ID, URL), and, if applicable, the IP address from which the transaction was initiated will be stored. This data will also be processed and evaluated for the creation of a User profile for the purpose of fraud prevention by service providers specializing in this area on our behalf. You hereby authorize us to exchange your personal data with the Ontop Card Provider or third-party service providers for the purposes of fraud prevention and/or related data processing.

1.1.2.2 Your Rights Regarding This Processing. Under applicable data protection laws, you have the right to object to processing based on our legitimate interests. Furthermore, if a transaction is declined or your account is impacted as a result of our automated fraud prevention systems, you have the right to request human intervention to review the decision. You can learn more about these rights and how to exercise them in our Privacy Policy.

1.1.3 Additional Policies Incorporated by Reference

Pursuant to Section 6.4 of the Remote Worker T&Cs, your use of the Payroll Account is also subject to additional policies incorporated by reference, including but not limited to:

The Privacy Policy;

The Acceptable Use Policy;

The AML Screening/BSA Policy;

The Ontop Card (Visa) - Terms of Service;

and other applicable disclaimers and platform rules (e.g., AI Use, Behavioral Analytics, Cross-Border Data Transfers, Opt-Out Rights, the Marketplace attached in the Β Remote Worker T&Cs as Annex A, and legal disclaimers: (i) General Disclaimer; (ii) Tax Disclaimers; (iii) Crypto Disclaimers; and (iv) Solicitation and Promotion Rule Disclaimer.

These policies and declarations, as updated from time to time, form an integral part of your agreement with Ontop. By using the Payroll Account, you acknowledge and agree to these terms and that these terms apply to the extent relevant to the use of the Payroll Account.

1.2 Who We Are 🧭

Ontop and/or its affiliates and subsidiaries (β€œOntop Group”) offer their products and services through the Ontop Platform. By creating a Remote Worker Account and accepting these Terms, you gain access to the Ontop Platform under the terms set out in the Remote Worker T&Cs. From time to time, you may provide services either to Ontop or the Ontop Group, for the benefit of one or more Clients of Ontop, or directly to such Clients, as further described in separate service schedules and/or Statements of Work (β€œSOWs”). Each service schedule or SOW shall incorporate these Terms by reference.

Ontop is not licensed as a bank in the US and does not provide banking services. Ontop Holdings Inc. is registered with the Financial Crimes Enforcement Network (FinCEN) and renews its registration annually.

1.3 Our Global Network 🀝

Ontop collaborates with Regulated Institutions that may directly provide specific services to you. These Regulated Institutions operate in compliance with applicable local financial regulations. A summary of the Ontop Services, the Regulated Institutions involved, and links to the applicable service schedules and/or SOWs may be provided via the Platform or directly by Ontop. The fees associated with these services are detailed in the applicable SOW or Fee Schedule.

2. Who or What is That? Key Definitions

Summary: These definitions clarify who the Payroll Account Terms apply to, define key terms, and explain the Payroll Account. Other capitalized terms are defined in the Remote Worker T&Cs.

Any capitalized terms that are not defined by these Terms will have the meanings ascribed to them in the Remote Worker T&Cs.

πŸ‘‰ β€œPayroll Account User”, β€œUser”, β€œyou” and β€œyour”, within the context of these Terms, means Workers that use Ontop Payroll Account.

πŸ‹οΈπŸ’΅β€œPayroll Account” means the electronic or digital wallet account available to Remote Workers from within the Ontop Platform that allows you to receive compensation payments from Clients and make electronic transactions to your own personal bank account(s) or to third-party accounts.

πŸ‹οΈπŸ’΅β€œPersonal Account” is a Digital Asset Wallet in USDC Stablecoin Powered by System Pay Services (US), Inc ("BVNK") or a Fiat Virtual Account Powered by BVNK.

3. Access to the Payroll Account

Summary: Access to the Payroll Account depends on your location, regulatory compliance, and Ontop’s internal policies. Availability may be limited or revoked at Ontop’s discretion.

3.1 Availability of the Payroll Account.

You may have access to the Payroll Account on the Ontop Platform. However, access and availability may be limited or modified based on compliance and operational feasibility within the Remote Worker’s jurisdiction or as otherwise specified in any relevant document of which Ontop has the knowledge, including agreements between Ontop and the Client, Ontop and you, or between the Client and you, depending on the business model. Currently, the Payroll Account is accessible to Remote Workers in selected countries. We continuously evaluate both the availability and accessibility of the Payroll Account to meet our operational standards and compliance requirements. We reserve the right to expand or restrict access at our sole discretion.

4. Ontop as Payment Agent

Summary: Ontop receives payments on your behalf. Funds go to your Payroll Account or bank account, depending on your setup. Payment is complete once funds are credited.

4.1 Acceptance of Ontop as your Payment Agent. As mentioned in Section 7 of the Remote Worker T&Cs, you authorize us to act as your payment agent by receiving Client payments on your behalf. Our role as payment agent extends to funds transferred to your personal bank account (when Payroll Account is not an option) or to Payroll Account, which can allow you to receive or transfer funds out of your Payroll Account.

4.1.1 Direct Hiring; Client-Remote Worker Relationship with Ontop acting as a Payment Agent. When you are being hired by a Client through the Ontop Platform, we will act as your payment agent and receive from the respective Clients all payments due to you. All funds related to such payments will be credited to your Payroll Account, unless the Payroll Account is unavailable to you or in your jurisdiction, in which case you will receive the Compensation through OOW payment credited to the bank account you have designated to Ontop in writing or via the Platform.

4.1.2 Contractor of Record; Ontop-Remote Worker Relationship.

When we are contracting with you directly on behalf of a Client, all of your amounts receivable will be paid by us and credited directly to your Payroll Account, unless the Payroll Account is unavailable to you or in your jurisdiction, in which case you will receive the Compensation through a payment credited to the bank account you have designated to Ontop in writing or via the Platform.

4.1.3 Credit to Payroll Account Constitutes Performance.
You acknowledge and agree that we fulfill our obligation as a payment agent and/or contracting party upon crediting Remote Worker Compensation or its equivalent in United States Dollars to the Payroll Account balance or your personal bank account if you receive your Compensation outside the Payroll Account, pursuant to Section 5.5.3 of the Remote Worker T&Cs.

5. Payroll Account Usage, Conditions, Limits and Restrictions

Summary: The Payroll Account lets you hold and transfer USD. You are responsible for taxes and the correct info. Ontop is not liable for delays, errors, or currency issues. P2P and subscriptions are optional. Ontop may merge personal and business wallets.

5.1 Payroll Account Balance and Payment Methods. Through the Payroll Account, you will be able to: (i) access information about the balance of amounts receivable under your contract(s) with Clients and/or Ontop, which are held in your Payroll Account in US Dollars (the only supported currency); (ii) retain your funds in the Payroll Account; (iii) transfer funds to your Personal Account, if applicable; and (iv) initiate transfers of funds from your Payroll Account to your personal or third-party accounts (when available) using various available payment methods. Please note that transfers to third parties are subject to additional screening as needed.

5.2 Confirmation of Payroll Account Transactions. The Payroll Account will allow you to view the details of a given transaction in a pop-up or downloadable transaction summary (in .pdf format). This summary will include details on the payment method selected and may include information on the estimated time of transfer, applicable fees, and/or foreign exchange rates, among other information. Such estimates are provided for your reference and mere convenience only and are subject to change. Up to the conclusion of a given transaction, different times and rates may apply. The transaction summary should not be considered a tax invoice. Any Card purchase made with your Ontop Card (Visa) will also be debited from your Payroll Account and reflected in your Payroll Account balance. You acknowledge that all Card transactions are processed using Payroll Account funds, and your available balance will be adjusted accordingly.

5.3 Payroll Account Transactions through Regulated Institutions. All transactions available through the Payroll Account are processed by a Regulated Institution. Regulated Institution retail fees and rates will be charged to the Remote Worker, as applicable, at the time of execution of the relevant transaction. Regulated Institutions usually report transactions periodically to the competent financial authority in your jurisdiction (e.g., central banks). As such, Payroll Account transactions may be subject to reporting and other additional obligations before the competent financial authority in your jurisdiction. Please contact your accountant and/or tax advisor for additional information on any requirements you have to fulfill.

5.4 Requests for Payroll Account Transfers. Ontop is not liable for any inaccuracies in the information provided on the platform concerning fund transfers. It is your responsibility to verify all details before initiating transfers to personal or third-party accounts, as applicable, to ensure accuracy and prevent errors. Upon our receipt of payment transfer instructions from you through the Ontop Payroll Account, we will direct a Regulated Institution to transfer funds from your Payroll Account to your designated bank account and/or the preferred payment method.

5.5 Accounting for Individual Balances and Interest Treatment. By acceptance of the Remote Worker T&Cs and these Terms, you acknowledge, understand, and authorize that your amounts receivable in the Payroll Account and funds received by us from Clients as Compensations to be made to you through the Ontop Platform may be combined in the same client money account, as pooled accounts ("Client Money Account" or "CMA") held by us with JP Morgan Chase Bank. For the avoidance of doubt, we have practices and procedures in place to accurately and precisely account for the amount attributed to each Remote Worker, which we understand to be sufficient to satisfy and comply with Federal Deposit Insurance Corporation requirements to classify as β€œpass-through” deposit insurance coverage for each individual Remote Worker. Nevertheless, Ontop is not an FDIC-insured institution. FDIC insurance coverage is provided solely by JP Morgan Chase Bank, and deposit insurance covers the failure of JP Morgan Chase only as an insured bank. Notwithstanding the above, we will maintain the funds we receive from Clients separate and distinct from other funds deposited to any other operational account maintained by us with JP Morgan Chase Bank.

Amounts in a CMA may generate interest, credits, earnings, or similar economic benefits (collectively, "Earnings"). You acknowledge and agree that you will not receive any Earning from such funds in the CMA. In consideration of your access to and use of Ontop's Platform, Payroll Account, and Ontop Card services, you irrevocably assign, transfer, and waive any right, title, interest, or other financial benefit you may have in any such Earnings and authorize Ontop to retain the Earnings. This assignment and waiver apply only to Earnings; nothing in this Section grants Ontop any ownership of, or security interest in, the principal amounts held for you, which remain allocable to you on Ontop's sub-ledgers in accordance with these Terms. As set forth in Section 1.2 of these Terms, Ontop is not a bank, and the Payroll Account is not a deposit, savings, or investment account. Any deposit insurance or similar protection, if available, is provided solely by the underlying bank maintaining the CMA and only to the extent and on the terms applicable to pooled "pass-through" arrangements.

5.6 Tax Withholdings. Under the Direct Hiring, the Contractor of Record and the Contractor of Record (US) business models, Ontop is not responsible for any tax withholdings that are or should be made when payments are processed through the Payroll Account. Additionally, we are not liable for any exchange-related requirements enforced by central banks or government authorities, as all currency exchanges are facilitated by Regulated Institutions. You agree to defend, indemnify, and hold Ontop harmless to the fullest extent for any fines, penalties, or interest imposed on us due to your non-compliance with applicable tax or foreign exchange regulations. This indemnification covers any claims made by any government authority.

5.7 Payroll Account Currency and Exchange Rates. All balances, statements, and financial information available to you through the Payroll Account will be stipulated in United States Dollars. In the event that your compensation is set in a currency other than United States Dollars, you represent and warrant that you are aware that your use of the Payroll Account may imply differences between (i) the local currency equivalent in United States Dollars paid by the Client to us after the invoice has been issued, which is subsequently credited to your Payroll Account balance and (ii) the amount received by you in local currency and/or other monetary value after providing payment instructions to your designated payment method. These differences may occur due to the time period from the credit into the Payroll Account balance and your instructions to transfer the amount. We will not be responsible or liable for any exchange rate differences and/or fluctuations caused by your use of the Payroll Account for contracts stated in currencies other than United States Dollars. You acknowledge and agree that all of your payments and transactions through the Payroll Account are processed by Regulated Institutions and that we are not responsible, nor will you hold us liable, for any discrepancy between the information available to you in the Payroll Account and the amount effectively received by you upon your transfer request. We are not responsible or liable for foreign exchange obligations applicable to Remote Workers in their respective jurisdictions. You must consult with your tax advisors and/or accountants in order to comply with said obligations.

5.8 Subscription Plans. We may offer you subscription services that are supplementary to the Payroll Account and/or the Card (β€œSubscription Plans”). Subscription Plans are subject to the payment of a subscription fee, in exchange for certain benefits for spending money through the Card, keeping money in your Payroll Account, or otherwise. You consent that access to your Payroll Account allows us to make you offers to subscribe to Subscription Plans. The terms of service for specific Subscription Plans will apply, as updated from time to time on our Website. You can opt out or unsubscribe from Subscription Plans at any time.

5.9 Payment Agent Compliance. Solely to protect against money laundering and terrorist financing, fraud, and unauthorized transactions, Ontop and Regulated Institution providers will collect, store, and analyze your payment information. For more information on how we use your payment information, please see our Privacy Policy. Regulated Institutions may also collect payment information necessary to process your payments and transactions. Except for payment amount and payment status details stored on our Platform, we do not have access to payment information provided to Regulated Institutions, and such information will be subject to the privacy policy of each Regulated Institution.

5.10 Peer-to-Peer (β€œP2P”) Transfers. Ontop may allow you to transfer funds directly from your Payroll Account to the Payroll Account of another Ontop User using a P2P transfer feature. You may only use this feature if you are an eligible and active User, and only to send funds to other Ontop Users who have a Payroll Account. P2P transfers are limited to a minimum of $1 per transaction, a maximum of $300 per transaction, and an aggregate maximum of $1,000 in transfer volume per calendar month. Ontop reserves the right to suspend, limit, or revoke your access to the P2P feature at any time and for any reason, including for fraud prevention, legal, or compliance purposes. You acknowledge that transfers are final and may not be reversed once completed. You are solely responsible for ensuring the accuracy of the recipient's user tag or information. Ontop assumes no responsibility for any mistaken, unauthorized, or fraudulent transfers made using the P2P feature. You agree that P2P transfers may be subject to monitoring and recorded for audit, legal, and regulatory compliance purposes. The availability of the P2P feature may vary depending on your location, account status, and contractual model. Ontop reserves the right not to make this feature available to certain jurisdictions or user types.

5.11 Transfers, Payment Processing Delays, and Deductions. Pursuant to Section 5.6 of the Remote Worker T&Cs you acknowledge and accept that (i) transfers and/or payment timelines to or from your Payroll Account may vary depending on the payment and/or transfer method, banking partners, and jurisdictional requirements. Ontop may promptly notify you of any delays once identified by Ontop, and Ontop will make commercially reasonable efforts to facilitate resolution. However, Ontop shall not be responsible for any losses, penalties, interest, exchange rate fluctuations, or additional costs that arise due to such delays outside of Ontop’s direct control; (ii) Ontop is not liable for delays caused by a Client’s failure to provide timely funding and/or payment of its obligations. Payments may only be executed once Clients have fully funded the transaction and satisfied all applicable BSA/AML Screening requirements and contractual requirements with Ontop; and (iii) you expressly authorize any deduction in accordance with Sections 5.6.3 and 5.8 of the Remote Worker T&Cs.

5.12 Payment Information Representations. By using any payment method and providing payment information to Ontop or to any Regulated Institution, you represent and warrant that you are the owner, or authorized representative of the owner of the bank account or payment method account that you use to send or receive payments, and that you are legally authorized to send or receive payments using such accounts. All payment services, including withdrawal services, will be provided by our Regulated Institution providers.

5.13 Incorrect or incomplete Information and Fees. Pursuant to Section 5.7 of the Remote Worker T&Cs, you acknowledge and agree that if funds are sent to an erroneous account due to incorrect or incomplete information provided by you, Ontop will make reasonable efforts to assist in the recovery of such funds but shall not be liable for any resulting loss or costs. Exception fees may apply in accordance with the Fee Schedule.

5.14 Merging of Payroll Accounts. If you initially access the Ontop Platform and open a Payroll Account as an individual and subsequently enter into a service agreement or use the Platform through a business entity, or vice versa, you expressly authorize Ontop, at its sole and absolute discretion, to merge the individual and business-related Payroll Accounts. In such a case, the most recently created Payroll Account shall prevail and supersede the prior Payroll Account, and Ontop shall transfer any remaining balance from the earlier Payroll Account to the latest one. You acknowledge and agree that this merger, and any associated movement or consolidation of funds between the merged accounts, may have legal, tax, accounting, compliance, or regulatory implications. Ontop does not provide tax, legal, or accounting advice and shall bear no responsibility or liability for any consequences, disclosures, filings, or reporting obligations arising from or related to the merged accounts or the transfer of funds. You remain solely responsible for evaluating and addressing any effects of such merger, including any reporting or compliance duties in your relevant jurisdiction(s).

5.15 Daily Transaction Limits. For security and compliance reasons, Ontop may apply daily transactional limits to your Payroll Account. Currently, the total amount you can transfer or withdraw in one calendar day may not exceed $30,000 USD, unless otherwise approved by Ontop. If you reach this limit, additional transactions will be temporarily blocked, and you may be asked to complete a verification form to resume transfers. Ontop may change or apply further restrictions based on risk, compliance, or operational needs, with or without prior notice.

6. Payroll Account Fees

6.1 No Payroll Account Maintenance Fee. So long as you are an active user of the Payroll Account, we won’t charge you for your use or maintenance of the Payroll Account. However, transactions may be subject to applicable fees and/or foreign exchange rates as mentioned in Sections 5.2 and 5.3 above.

6.2 Payroll Account Inactivity Fees. Notwithstanding the above, we will charge you an inactivity fee of $10 USD or the balance in your Payroll Account, whichever is less, if your Payroll Account has no transactions for a period greater than two (2) months (β€œPayroll Account Inactivity Fee”).

7. Security Responsibilities of Your Payroll Account

Summary: You must follow all security rules in the Remote Worker T&Cs to protect your Payroll Account, the Platform, and related services.

Pursuant to Section 1.1.1 above, you must comply with all applicable security responsibilities and measures set forth in Sections 4.1.4 to 4.1.8 of the Remote Worker T&Cs. These include your obligations related to the Ontop Platform, Ontop Website, and any services derived from the use of the Payroll Account and its features.

8. Error Resolution and Entry Correction

Summary: As outlined in the Remote Worker T&Cs, you must report issues within 60 days. Ontop will investigate, correct confirmed errors, and may recover overpayments. Payments may be delayed or adjusted, and balances can go negative. Ontop isn’t liable. You’re responsible for accurate info. Escalate unresolved issues if needed.

Pursuant to Section 1.1.1 above, the procedures for reporting, investigating, and resolving erroneous or unauthorized transactions, as well as provisions regarding negative balances and correction of erroneous credits, are governed by Section 5.8 of the Remote Worker T&Cs. This includes your responsibilities to promptly notify Ontop of any unauthorized debits, your rights during the investigation process, and the steps Ontop may take to correct errors or recover mistaken credits.

9. No Liability for Payment Refusals

Summary: Ontop isn’t liable for losses from payment refusals, delays, or if a User doesn’t accept or complete a payment.

You acknowledge and agree that Ontop shall not be liable for any losses, damages, or claims (including, without limitation, for lost profits or indirect, consequential, or special damages) arising from any refusal of payment made in accordance with these Terms, even if such refusal causes delays or disruptions to your operations or those of any third party. For the avoidance of doubt, Ontop shall also not be liable for any losses, damages, or claims resulting from a refusal or failure by a User to accept or complete a payment.

10. Disclaimer

Summary: Ontop offers the Payroll Account and related services β€œas is” without warranties. It’s not liable for errors, delays, or service issues. Some legal limits may apply.

THE ONTOP PLATFORM, INCLUDING THE PAYROLL ACCOUNT, AND ANY VARIATION AND/OR RELATED SERVICES, IS PROVIDED ON AN β€œAS IS” AND β€œAS AVAILABLE” BASIS. ONTOP, ONTOP GROUP, ITS AFFILIATES, SUPPLIERS, SERVICE PROVIDERS, AND PARTNERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

ONTOP MAKES NO WARRANTY THAT THE PLATFORM, PAYROLL ACCOUNT, ONTOP CARD, OR ANY RELATED FEATURES, VARIATIONS, OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE THAT THE PLATFORM OR ITS INFRASTRUCTURE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY FEATURE OR DELIVERABLE WILL MEET YOUR EXPECTATIONS OR OPERATE WITHOUT DISRUPTION.

YOU ACKNOWLEDGE THAT USE OF THE PLATFORM, PAYROLL ACCOUNT, OR CARD MAY BE SUBJECT TO LIMITATIONS, DELAYS, OR FAILURES INHERENT TO THE INTERNET, MOBILE NETWORKS, OR TELECOMMUNICATION SYSTEMS, AND THAT ONTOP SHALL NOT BE RESPONSIBLE FOR ANY SUCH ISSUES. WE EXPRESSLY DISCLAIM ANY LIABILITY FOR DELAYS, DELIVERY FAILURES, MISROUTED TRANSACTIONS, OR ANY RESULTING DAMAGES.

NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY ONTOP, ONTOP GROUP, ITS EMPLOYEES, AGENTS, SUBCONTRACTORS, OR REPRESENTATIVES SHALL CREATE ANY WARRANTY OR OBLIGATION NOT EXPRESSLY STATED IN THESE TERMS. IF APPLICABLE LAW REQUIRES ANY WARRANTIES, SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS. IN SUCH CASES, THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU, ESPECIALLY IN RELATION TO CONSUMER GUARANTEES OR FUNDAMENTAL DATA PROTECTION RIGHTS, AND THE WARRANTIES SHALL BE LIMITED TO THE MINIMUM EXTENDED PERMITTED BY LAW.

Ontop will actively work to keep your personal data safe and secure, in accordance with data protection laws. Respect any of your statutory rights or our legal responsibilities that cannot be waived or disclaimed in your jurisdiction.

11. Contact Information

Summary: Any issues or questions, please contact our support channels.

Mailing Address: 66 W Flagler Street, Ste 900, Miami, Florida, 33130

Support: Via Aura Chat in the app, https://www.getontop.com/contact, or email at support@getontop.com

If you feel that anything in these Terms is unclear or difficult to understand, please let us know by sending us an email to πŸ“₯legal@getontop.com. We are truly concerned about constantly improving your legal experience and welcome your feedback.

12. Legacy versions

Ontop Payroll Account - Terms of Service (Legacy Version) - July 18, 2025

Ontop Payroll Account - Terms of Service (Legacy Version) - May 20, 2024

Ontop Payroll Account - Terms of Service (Legacy Version) - February 5, 2026

‍

Table of contents
Landscape earth planet
Γ—Talk to an expert

Let's get you onboard

Drop your details and a teammate from Ontop will reach out.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.