Campaign Begins: Tuesday, November 3, 2026, 12:00 am (GMT-5)
Campaign Ends: Monday, November 30, 2026, 11:59 pm (GMT-5)
These Terms and Conditions (the “Terms”) govern the Reserve Surprise Box campaign (the “Campaign”). Eligible Ontop workers with an active Reserve Subscription may unlock a Surprise Box containing USD 50 in Reserve Credits by reaching USD 2,000 in Qualifying Spending during the Campaign Period. Only 50 Surprise Boxes are available for redemption.
1. DEFINITIONS
1.1 “Campaign Period” means the period between November 3, 2026, at 12:00 am (GMT-5) and November 30, 2026, at 11:59 pm (GMT-5).
1.2 “Redemption Period” means the period from the moment a Participant reaches the Qualifying Spending threshold until November 30, 2026, at 11:59 pm (GMT-5), or until all 50 Surprise Boxes have been redeemed, whichever occurs first.
1.3 “Ontop Card” means the prepaid card (physical or digital) issued by Ontop and linked to the user’s Ontop Wallet.
1.4 “Reserve Subscription” means an active subscription to Ontop Reserve.
1.5 “Qualifying Spending” means the total value of purchases made with the Ontop Card during the Campaign Period that are successfully completed and settled (not pending, reversed, refunded, or canceled).
1.6 “Surprise Box” means a reward that a Participant unlocks upon reaching the Qualifying Spending threshold.
1.7 “Reserve Credits” means the credits available to Reserve workers, redeemable at Food Category Merchants as set out in these Terms.
1.8 “Food Category Merchants” means restaurants, delivery services, supermarkets, and all other merchants classified under the food category that accept Reserve.
1.9 “Participant(s)” means Ontop workers who meet the eligibility requirements, reach the Qualifying Spending threshold, and comply with these Terms.
2. CAMPAIGN RULES
To participate in the Campaign, users must:
3. ENTRY MECHANICS
3.1 Participants who reach USD 2,000 in Qualifying Spending during the Campaign Period unlock one (1) Surprise Box. Each Participant may unlock only one (1) Surprise Box.
3.2 The contents of the Surprise Box are secret. Participants will not be able to see the amount or category before redeeming it. The Surprise Box appears as an additional Reserve Credits category for November 2026.
3.3 Each Surprise Box contains USD 50 in Reserve Credits, redeemable at Food Category Merchants. Reserve Credits may be used in one or more purchases during the Redemption Period.
3.4 Only 50 Surprise Boxes are available for redemption. They are awarded on a first-come, first-served basis: the first 50 Participants to redeem their Surprise Box and upload a valid purchase receipt from a Food Category Merchant win the reward. Unlocking a Surprise Box does not guarantee a prize.
3.5 The Food Category Merchant purchase must take place after the Surprise Box has been redeemed.
4. REWARD DISTRIBUTION
4.1 Reserve Credits are made available to the winning Participant upon successful redemption and validation of the purchase receipt, during the Redemption Period.
4.2 Any unused balance of Reserve Credits expires on November 30, 2026, at 11:59 pm (GMT-5). Expired balances are not refundable or transferable.
4.3 Ontop reserves the right to verify the eligibility of each Participant and each transaction before making Reserve Credits available.
4.4 Reserve Credits are non-transferable and may not be exchanged for cash or other benefits.
5. ELIGIBILITY AND VALIDATION
Only Qualifying Spending completed during the Campaign Period will be considered. Eligibility will be validated based on the Participant’s Reserve Subscription status, the status of each transaction, and the validity of the purchase receipt.
6. RESTRICTIONS
The following will not be considered:
Ontop reserves the right to disqualify any Participant suspected of attempting to manipulate or abuse the Campaign.
7. MODIFICATION AND TERMINATION
Ontop reserves the right to modify or suspend the Campaign, adjust validation criteria, or change eligibility conditions. Any modification will not affect rewards already earned in compliance with these Terms.
8. PERSONAL DATA
Participation in this Campaign implies consent for Ontop to process personal data strictly for Campaign administration purposes, in accordance with Ontop’s Privacy Policy. Any publication of Campaign content under Section 11 requires separate, express opt-in consent and is not implied by participation.
9. ACCEPTANCE OF TERMS
Participation in this Campaign constitutes full acceptance of these Terms and Ontop’s General Terms and Conditions.
10. GENERAL CONDITIONS OF CAMPAIGN
10.1 Validity: The Campaign is valid only during the Campaign Period.
10.2 Fraudulent Activity: Ontop reserves the right to cancel, suspend, or modify the Campaign and to block a Participant’s account if fraud or unlawful action is detected in order to obtain additional rewards.
10.3 Limitation of Liability: By participating, Participants agree to release Ontop, its affiliates, and representatives from any claims arising from participation in the Campaign. Ontop is not responsible for technical failures or system issues that may result in incomplete transactions or redemptions.
10.4 Governing Documents: Please refer to the Ontop Platform Terms, including the Remote Worker General Terms and Conditions, the Privacy Policy, and the applicable Ontop Reserve terms, which govern matters not covered in these Terms.
10.5 Governing Law and Dispute Resolution: These Terms are governed by the laws of the State of Delaware. Any disputes will be resolved through binding arbitration as outlined in the governing documents.
10.6 Tax Implications: Participants are solely responsible for any taxes or expenses associated with the Reserve Credits.
10.7 Data Privacy: By participating in this Campaign, you consent to the collection and use of personal information as described in Ontop’s Privacy Policy. Publication of content on social media is governed exclusively by Section 11.
11. SOCIAL MEDIA AND CONTENT PUBLICATION
11.1 Opt-in. Participants may voluntarily opt in to allow Ontop to publish Campaign-related content on Ontop’s official social media channels. Such content may include:
(a) the amount of Qualifying Spending reached by the Participant, presented in anonymized form (for example, “a Reserve worker spent over USD 2,000 this month”); and
(b) a photo of a purchase or receipt from a Food Category Merchant submitted by the Participant, provided that the Participant has covered or removed sensitive information before submitting it, including card numbers, account details, full names, and identification numbers.
11.2 Voluntary Participation. Ontop will not publish any content related to a Participant unless that Participant has expressly opted in. Declining to opt in does not affect eligibility to participate in the Campaign or to receive Reserve Credits.
11.3 No Identification. Ontop will not identify a Participant by name or any other personal data in published content, unless the Participant gives separate written consent.
